Non-Profit

Non-Profit

PC Professional been working with non-profits since 1981. We understand the challenges regarding funding, employee retirement, staying flexible and increased government regulations. 

 

Trends:

  • Increase Government Regulations
  • Mobile Access to Systems
  • Social Awareness
  • Work Flow Automation

Solutions:

  • Help Desk
  • Application Development
  • System Deployment
  • End User Support
  • Cloud Utilization
  • Network Security

Benefits:

  • Improved Security
  • Employee Collaboration
  • Improved Productivity
  • Disaster Planning
  • Happier Employees

A local non-profit organization was experiencing delay time with responses for their expanding IT requirements.  They needed a local company who could respond on site and remotely for all their technology needs. In addition, they needed technical consulting on ways to improve the service they could provide to their clients.

Our technical migration team performed a detailed audit using network analyst software tools to determine current security level.  All network devices were analyzed and documented. Network passwords were rolled and all required application software documented. A help desk was set up to provide ticketed requests to be submitted in a variety of ways.  Technical on site submitted was arranged to be on site at a predetermined time once  a week. Remote monitoring was installed and activated and technical consulting was arranged to help this non-profit organization plan for their future.

PC Professional executed a total agency migration to Microsoft Office 365. Implementation of agency wide VOIP system, implemented Cloud Backup for all critical data, migration to state of the art firewall security, and a standardized help desk ticketing system using cloud technology from Microsoft.

The organization is now able to take charge of their IT infrastructure to deliver software applications in a more efficient way to improve employee productivity.  There has been tremendous improvement in the utilization of technology to deliver improved service to their clients and Improved the level of service giving back to those in need in the local community.

Local Non-Profit Organization