Service Level Agreements

Service Level Agreements

Providing your company measurable success with high quality service.

Business today relies heavily on the quality of IT services. Degradations in IT service delivery can be costly and damaging to business. More and more organizations are asking for Service Legal Agreements (SLAs) to ensure high standards of IT service. As your virtual CIO or as your IT Consultant/Advisor we consult on negotiating SLA’s with all the hardware, software, internet providers, phone vendors, and cloud providers that are so critical to your business. Your needs are our priority.

With the combination of experience and skilled engineer support, PC Professional ensures that your business stays competitive and efficient. Leave the technology servicing to us so you can focus on your core business.

Core Service

  • We help negotiate all your SLA’s to ensure the highest standard of IT service
  • Identify when SLA are not being met
  • Help force manufactures to meet their obligations

Benefits:

  • The PC Professional guarantee on response to all your IT needs
  • We make all IT vendors/suppliers meet their agreed upon response and support
  • We take care of the SLA work so you can focus on your business
  • Keep your network running at peak levels